
Answers to common questions about charges and subscriptions
How will I be charged for my subscription?
Your subscription is billed automatically using the payment method you provided at checkout.Depending on your plan, billing may be:
When will I be billed?
You are billed:
Can I update my payment method?
Yes. Log in to your account and go to:
Will I receive a receipt?
Yes. A receipt is automatically emailed to you after each successful payment.
Can I get an invoice for my subscription?
Yes. Contact support and we can provide an invoice if needed.
How do I cancel my subscription?
Log in to your account
Go to My Subscriptions
Click Manage Subscription
Select Cancel Subscription
What happens after I cancel?
You will retain access until the end of your billing period
You will not be charged again
I canceled but was still charged
This usually means the cancellation happened after the renewal date.
👉 To avoid charges, make sure to cancel before your next billing cycle.