Why is “Wide Moat Research” showing up on my credit card statement?
If your credit card statement shows a recent charge from “SR* WideMoatResearch.com, WideMoatResearch.com”, it indicates you recently signed up to receive a subscription to one of our investment research services using a Visa, Mastercard, or Discover credit card.
If you purchased one of our subscriptions using an American Express credit card, the charge will likely appear as “www.widemoatresearch.com” on your credit card statement.
If you didn’t make such a purchase, or don’t recall having any purchase history with Wide Moat Research, The Agora, or its affiliates, please contact our customer service specialists at (888) 415-6046.
I don’t recall ordering a Wide Moat Research service. What do I do?
It’s possible that as a result of a closure of another related service in our network, you received a free year of a Wide Moat Research newsletter service.
Since Wide Moat Research newsletter subscriptions are set to auto-renew by default, it’s possible the charge you’re seeing is for an additional year of service. Or, it could be the smaller annual maintenance fee that is charged to lifetime subscribers.
If none of these scenarios apply, please call our customer service specialists at (888) 415-6046.
How can I cancel my subscription?
To cancel your Wide Moat Research subscription, contact Wide Moat Research by phone or email. Call (888) 415-6046 or email to speak with our customer service specialists. Our customer service office is open from 9.00 a.m. to 7:00 p.m. Monday-Friday ET.
To cancel your subscription, you can send an email to our customer service team using the "Contact Us" page on the Wide Moat Research website. You can also unsubscribe from your free subscription using the “Unsubscribe” link at the bottom of each issue.